Privacy Protection

dd44 Privacy Policy – Learn How Secure Your Data Is With Us

Dd44 believes your personal information belongs solely to you. We never sell data, never share it without reason, and protect everything with the highest security technology available.

Last Updated: January 2026 Language: English SSL Secured
Dd44's Privacy Commitment

We Value Your Trust

Your Data Is Never Sold
AES-256 Encryption
Not Shared with Third Parties
Delete Your Data at Any Time
24/7 Security Monitoring

How dd44 Your Privacy Protects

Dd44's Six Core Principles of Privacy Protection

End-to-End Encryption

Every piece of your data on dd44 is protected with AES-256-bit encryption — the same technology used by banks and government agencies. Even we cannot see your password.

Data Is Not Sold

Dd44 never sells your personal information to advertisers or third parties. Your name, phone number, and gaming history stay strictly within our platform.

Minimal Data Collection

Dd44 only collects information that is strictly necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.

Anonymized Data

Any data used for analytics is fully anonymized. Your identity is never linked to that data in any way.

Data Retained for a Defined Period

Dd44 does not retain data beyond what is necessary. All personal data is deleted within 90 days of account closure.

You're in Control

On dd44, you can view, update, or delete your data at any time. You have full control over your information.

1What Types of Information We Collect

Dd44 collects certain information in order to provide its services. This information is collected directly from you and automatically during your use of our platform.

Types of Data Purpose Retention Period
Name & Date of Birth Identity Verification & Age Confirmation Account lifetime + 90 days
Mobile Number Account Verification & OTP Account lifetime
Payment Information Transactions & Payments 5 Years (Legal Requirement)
IP & Device Information Security & Fraud Prevention 6 Months
Gaming History Bonus Calculation & Experience Improvement Account lifetime
NID / Passport KYC Verification (only when required) 3 Years

dd44 never stores your full payment card number or bank account number. All payment processing is handled exclusively through verified third-party gateways.

2How Your Information Is Used

Dd44 uses the information it collects for specific purposes only. We never misuse your data:

  • Creating and managing your account.
  • Processing deposits, withdrawals, and bonuses.
  • Preventing fraud and money laundering.
  • Providing customer support assistance.
  • Complying with legal and regulatory obligations.
  • Improving the dd44 platform experience.
  • Sending relevant offers and bonuses (you can opt out at any time).

Your gaming behavior is analyzed solely to provide a better experience — never for commercial purposes.

3Data Storage & Security Measures

Dd44 uses industry-leading security measures to keep your information safe:

  • All data is stored with AES-256 bit encryption.
  • TLS 1.3 protocol used across the website and app.
  • Server firewall and intrusion detection system are active.
  • Regular security audits and penetration testing.
  • Two-factor authentication (2FA) enabled.
  • Data backups stored in secure, encrypted locations.

In the event of a security breach, dd44 will notify affected users within 72 hours and take all necessary action.

4Sharing Data with Third Parties

Dd44 does not generally share your information with anyone. Exceptions apply only in the following limited circumstances:

  • Payment Processor: Only the information necessary to process transactions via bKash and Nagad is shared.
  • Legal Authorities: Information may be disclosed in response to a court order or lawful government request.
  • Security Verification: Information may be shared with internationally recognized verification bodies as part of the KYC process.
  • Game Providers: Some live games may transmit limited information to the game provider — but only in anonymized form.

dd44 maintains strict confidentiality agreements with all third-party partners. No partner is permitted to share your information further.

Dd44 never sells your information to advertisers, data brokers, or marketing companies. This is one of our most fundamental principles.

5Cookies Policy

Dd44 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

You can disable or clear cookies through your browser settings. However, disabling certain essential cookies may prevent some dd44 features from working properly.

6Your Privacy Rights

You have several important rights regarding your information on dd44:

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Right to Access Your Data

You can request to see what information we hold about you at any time.

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Right to Correct Your Data

You can request corrections to any inaccurate or outdated information.

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Right to Delete Your Data

After closing your account, you can request that your data be deleted.

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Right to Data Portability

You can request a copy of your data in a portable format.

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Right to Object to Processing

You can object to the use of your data for specific purposes.

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Marketing Opt-Out

You can stop receiving promotional messages at any time.

To exercise any of these rights, contact dd44 customer support. We will process your request within 30 days.

7Protecting Children's Privacy

Dd44 is strictly an 18+ platform. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor is using our platform, the account is immediately closed and all associated data is deleted.

For Parents

If you believe your child is using dd44, please contact us immediately. We will take action right away.

8Privacy Policy Updates

Dd44 may update this Privacy Policy from time to time, due to new technologies, changes in law, or improvements to our services.

  • Each update will be reflected with a new date on this page.
  • For significant changes, you will be notified via SMS or in-app notification.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may close your account.

9Privacy Contact

For any privacy-related questions, concerns, or requests, please reach out to dd44's customer support team. Our dedicated Privacy Team will handle each matter with care.

We acknowledge all privacy-related requests within 72 hours and aim to resolve them within 30 days. Our live chat is always available if you need to reach us.

Contact the Privacy Team: [email protected] — Responses typically take up to 24 hours.

About Privacy Frequently Asked Questions

Never. One of dd44's most fundamental principles is that user data will never be sold to third parties. Your name, phone number, gaming history, or any other personal information will not be passed on to advertisers or data brokers. It goes against our entire business model.

Yes. All personal data is deleted within 90 days of account closure. However, certain data (such as transaction records) may be retained for a limited period for legal compliance — but it is no longer actively used.

The dd44 app stores only session data and preference settings on your device. Personal information and payment data are never stored locally. Uninstalling the app permanently removes this data.

Your NID or passport image is stored with AES-256-bit encryption. It is used solely for KYC verification, and access is restricted once verification is complete. Only authorized personnel may view it when strictly necessary.

Yes, you can opt out of marketing messages at any time. You can update your notification preferences from Account Settings. However, transaction-related and security messages are essential and cannot be turned off.
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Your Information Fully Secure — Join dd44!

We're committed to your privacy. Register on dd44 and enjoy your favorite games in a fully secure environment.

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